Story structure Archives - Wylie Communications, Inc. https://www.wyliecomm.com/category/writing-and-editing/story-structure/ Writing workshops, communication consulting and writing services Sun, 03 Mar 2024 12:09:24 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://www.wyliecomm.com/wp-content/uploads/2018/10/cropped-wci-favico-1-32x32.gif Story structure Archives - Wylie Communications, Inc. https://www.wyliecomm.com/category/writing-and-editing/story-structure/ 32 32 65624304 Why use a story structure? https://www.wyliecomm.com/2022/11/why-use-a-story-structure/ https://www.wyliecomm.com/2022/11/why-use-a-story-structure/#respond Sun, 20 Nov 2022 13:16:17 +0000 https://www.wyliecomm.com/?p=30966 Plus: 18 writing templates to try

People remember information better when stories are organized according to well-known structures. (Mandler and Johnson 1977; Kintsch, Mandel and Kozminsky in 1977; Mandler 1978; Stein 1976; and Thorndyke 1977)

The reason: People have mental frameworks — aka schemata — that they’ve built through experience and instruction.… Read the full article

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Plus: 18 writing templates to try

People remember information better when stories are organized according to well-known structures. (Mandler and Johnson 1977; Kintsch, Mandel and Kozminsky in 1977; Mandler 1978; Stein 1976; and Thorndyke 1977)

Why use a story structure?
People remember information better when stories are organized according to well-known structures. That’s because those familiar structures fit into readers’ existing mental frameworks. Image by Roxana Bashyrova

The reason: People have mental frameworks — aka schemata — that they’ve built through experience and instruction. These mental frameworks provide a skeletal structure for organizing information as they read. (Anderson, 1977; Rumelhart, 1975)

“Comprehension and composition bear a reciprocal relation to each other.”
— Robert C. Calfee, Ph.D, professor of Education and Psychology at Stanford University

The more familiar the writer’s framework, the easier it is for readers to place new information into their own schematas. Otherwise, information just comes across as a list of facts, which people can only recall through rote memorization.

That’s why researchers Robert C. Calfee and R. Curley set out to create a taxonomy, or classification, of the most well-known story structures. Here’s what they learned along the way.

Common story structures

Bonnie J.F. Meyer suggests using one of these five structures for the major points in your piece:

Bonnie J.F. Meyer’s topical plans

What How Example
Antecedent and consequence Show cause and effect, if … then. A bylined editorial may use this approach.
Comparison Present two or more opposing viewpoints. Political speeches often use this approach.
Description Develop the topic by describing its component parts, such as attributes, specifications or settings. Newspaper articles, for instance, explain who, what, when, where, why and how.
Response Organize by remark and reply, question and answer or problem and solution. Case studies focus on the problem and solution.
Time-order Relate events or ideas chronologically. Company profiles often use this approach.

Bonnie Armbruster, Ph.D., professor of Education at the University of Illinois at Urbana-Champaign, lists these common structures:

  • Simple list: List items or ideas where the order of presentation is not significant.
  • Compare/contrast: Describe similarities or differences between two or more things.
  • Temporal sequence: Show the passage of time.
  • Cause and effect: Organize by reason and result.
  • Problem/solution: Cite the problem and the solution.

Draw a narrative line

Armbruster also offers these elements for a narrative story:

  • Goals
  • Actions
  • Outcomes

In 1975, cognitive psychologist David Rumelhart developed this formula for a simple narrative:

  • A story = a setting (It was a dark and stormy night) + 1 or more episodes
  • An episode = an event (Boy meets girl) + 1 or more responses
    • A response includes:
      • A plan (He decided to call her).
      • An action (He picked up the phone.)
      • A consequence (And she came running.)

All the story structures that are fit to print?

Based on their survey of story structures, Calfee and Curley developed this taxonomy.

Calfee & Curley’s taxonomy of story structures

Description Definition Elaborate on the meaning of a term.
Classification Relate groups of objects, events or ideas according to a principle or similarity.
Comparison & Contrast Highlight similarities or differences among two or more entities.
Illustration Analogy Compare two things or activities to help explain one of them.
Example Illustrate with a sample or outstanding incidence.
Sequence Process Show the steps toward a result.
Cause & effect Show the sequence of events in a causal chain.
Narration Tell a story.
Argument Deductive Reach a conclusion from generalities to particulars.
Inductive Reach a conclusion from particulars to generalities.
Persuasive Present ideas in the most convincing manner.
Evidence Support your claim with concrete facts.
Functional Introduction Open with a statement to introduce the position and maybe also the structure.
Transition Emphasize relations among ideas or changes in theme.
Conclusion Review thematic material; tie together lines of thought.
Summary Write a brief statement of the main points.
Explanation Listing List items or ideas where the order of presentation is not significant.
Instructions Outline step-by-step how-to’s.

Which of these story structures can you use to make your next piece easier to read, understand and remember?

___

Sources: Robert C. Calfee, and R. Curley “Structures of prose in content areas,” In Understanding reading comprehension, ed. J. Flood. Newark, DE: International Reading Association, 1984, pp. 161-180

Bonnie J. F. Meyer, “Reading Research and the Composition Teacher: The Importance of Plans, College Composition and Communication, Vol. 33, No. 1 (February 1982), pp. 37-49

Bonnie B. Armbruster, “The problem of inconsiderate text,” in Comprehension instruction, ed. G. Duffey. New York: Longmann, 1984, pp. 202-217

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

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Tips for organizing magazine articles https://www.wyliecomm.com/2022/07/organizing-magazine-articles/ https://www.wyliecomm.com/2022/07/organizing-magazine-articles/#respond Fri, 08 Jul 2022 19:02:21 +0000 http://www.wyliecomm.com/?p=5801 Romance meets finance in this feature

How do you organize a compelling feature?

Model this piece, which Loring Leifer wrote for Northern Funds’ marketing magazine, Northern Update.… Read the full article

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Romance meets finance in this feature

How do you organize a compelling feature?

Organizing magazine articles
Northern Trust shows couples how to handle special financial challenges in this marketing magazine feature.

Model this piece, which Loring Leifer wrote for Northern Funds’ marketing magazine, Northern Update. In it, the Wylie Communications head writer and senior writing coach includes all of the elements you need to craft a compelling feature story.

Headline

Start with a feature head. A creative feature deserves a creative headline. Wordplay works beautifully for this one.
Let’s pause and ponder that for a minute too.

Bridge the gap

Deck

Summarize the story in your deck. Clever headlines grab attention, but they don’t fully explain the story. So write a summary deck in 14 words or less.

May-December marriage? Here’s how to span the age divide and retire together

Lead

Show instead of tell in a feature lead. Feature leads are concrete, creative and provocative. In this example, compression of details gets the piece off to a good start.

Long before Tim Robbins hooked up with Susan Sarandon, 12 years his senior, William Shakespeare, at 18, married 26-year-old Anne Hathaway.

New World settler John Rolfe wed Indian princess Pocahontas, 10 years his junior, in 1614. John Kennedy was 12 years older than Jacqueline Bouvier. John McCain is 17 years older than spouse Cindy.

Age disparity in marriage has been the subject of speculation throughout history. Mixed-aged couples endure raise eyebrows, ribbing and the occasional awkward situation. Imagine having a mother-in-law younger than you or a stepson who beats you to Social Security.

Background

Broaden the story in the background section. Here, you explain why we’re covering this story now, give broader context for the piece and fill in the details readers need to understand the rest of the story.

These couples also face special financial challenges when they want to retire at the same time, according to Tiffany Irving, a Wealth Strategist for Northern Trust.

(Loring also included a sidebar, which explained in detail the special financial problems challenges confronting May-September couples.)

Nut graph

Put the story into a nutshell in the nut paragraph. Here, you tell people what you’re going to tell them.

If your spouse is much younger or older than you, here are some steps you can take today to span the financial divide in retirement.

Body: Section one

Avoid the muddle in the middle: Organize the body of your feature-style story into clear, complete parts. Then use subheads to label the parts for your readers.

Calculate the load

Age differences of 10 years or more change the math for couples who want to retire together.

See how Loring writes like a roller coaster. That is, she weaves metaphors, examples and concrete details throughout the piece to keep readers’ interest.

Imagine retirement as building a bridge to span your post-work life. Because a mixed-age retirement may have to last four or five decades instead of two or three, you’ll have to build the Golden Gate Bridge (almost 9,000 feet) while the Brooklyn Bridge (about 6,000 feet) might suffice for a same-age couple. The assumptions will differ; the calculations are more complex; and the tolerances are tighter.

“A longer period of retirement means your income has to last much longer,” Irving says. “And there are more opportunities to miscalculate.”

Plus, May-December marriages often come with complications, like ex-spouses or children from prior unions. The couple may face a wider range of lifestyle challenges, like toilet-training toddlers while caring for elderly parents.

So, if you want your retirement to lap those of same-age couples, you’ll need a head start. And, you may need to be more diligent in your financial planning efforts than a same-age couple, advises Irving.

Body: Section two

Although this is a linear feature, Loring uses subheads, bullets, bold-faced lead-ins and other display copy. These make scanning easier and lift ideas off of the page.

Span the divide with assets

You’ll want to allocate your portfolio to make sure it addresses the need to provide income now and growth to generate income in the future. Irving suggests that you:

  • Save expansively. Retirement may cost you more, so you’ll need more assets. Max out your IRAs, 401(k)s or pension plans to increase your retirement assets. The same million dollars that might be enough for two 65 year olds might not suffice for a 65-year-old married to someone who’s 40. They’ll have to make the money last twice as long.
  • Calculate cautiously. To cover more decades, use more conservative assumptions about the growth of your assets. While a same-age couple might assume 7% growth, a mixed-age couple might want to choose a more conservative 5% or 6%. The more aggressive your assumptions are, the less likely they’ll come to fruition.
  • Balance your risk profile. Where a same-age couple at retirement age might want to invest half their portfolios in equities, a mixed-age couple might move that up to 55% to support the longer life of the younger spouse — with perhaps a higher percentage in cash to offset the increased risk.
  • Revisit your assumptions regularly. This is important to all couples, but, as your marriage may span more generations, you’ll be more at risk for life changes, like weddings, births and funerals. So, you will want to make sure that your investments stay relevant to your circumstances.

Body: Section three

Notice how Loring has developed her bridge analogy in the display copy. One key to using an extended metaphor is to do so lightly. If Loring used a bridge reference in every paragraph, we’d soon grow weary of the analogy.

Paying the tolls

Before you both quit your jobs, figure out how much money you’ll need to support your retirement habit. Will you maintain your current level of expenses or add to them with a second home or sailboat?

“You’ll need to plan your cash-flow needs more carefully than those who married their high-school sweethearts,” Irving says. She cautions couples to:

  • Avoid early overspending. New retirees are the ones most likely to blow their budgets. You’ll need to stretch your resources over a longer period of time. That means mistakes can have more dramatic consequences.
  • Take care of health care. A younger spouse who retires will not be eligible for Medicare, so you’ll likely have to pay out of pocket for health insurance or health care for many years. And have a plan for how you will manage if one of you needs long-term care.
  • Let your budget decide when it’s time to retire. Maybe you can’t retire at the same time or you’ll both have to postpone retirement for another five years

“By being realistic upfront about what is possible for the future, you can ward off putting your younger spouse in a detrimental situation… and alone,” she says.

Conclusion

Finally, draw to a close in the conclusion. The conclusion has two parts:

1. The wrap up, where you tell readers what you’ve told them. Again, note the concrete details here and throughout the piece.

The other side

May-December retirements may have their financial challenges, but they have perks as well. Having a younger spouse means you’re more likely to have someone with more pep to take care of you as you age, who will keep you up on the latest computer tricks and add some Mos Def to your Mozart.

By marrying a younger woman and fathering children, you may even be helping future generations live longer. A study published in PLoS ONE found that when older men father children with younger women, their offspring tend to live longer.

2. The kicker, where you leave a lasting impression with concrete, creative, provocative information. Here, Loring returns to and spins her bridge analogy for a satisfying final note.

So you may be part of a bridge to a longer life for the next generation.

How can you craft a feature-style story like Loring’s?

Get the word out with clear, compelling copy

Each day, your readers are bombarded with 5,000 attempts to get their attention. That’s nearly 2 million messages a year. Is your copy getting through to your tired, busy, distracted audience?

These days — when people are more inclined to discard information than to read it — you need copy that captures attention, cuts through the clutter and leaves a lasting impression.

Wylie Communications can help. With Wylie Communications on your team, you can:

  • Deliver copy that sells. When Ann’s not writing or editing, she’s training other writers. Or helping companies get the word out to their audiences. She applies the best practices she develops for her training and consulting business to her writing and editing projects. So your project will cut through the clutter, lift your ideas off the page or screen and deliver copy that sells products, services and ideas.
  • Bring award-winning talent to your project. Ann’s work has earned nearly 60 communication awards, including two IABC Gold Quills. Let us help you produce world-class business communications, as well.
  • Get writers who get business. Ann has interviewed George Clooney, Brad Pitt and Robert Redford. But she really enjoys chatting with economists, engineers and surgeons. At Wylie Communications, we’ve written about communication technology for Sprint, about personal finance for Northern Trust and — despite the fact that Ann’s preferred form of exercise is the hike from recliner to refrigerator — about fitness medicine for the Mayo Clinic. We’ll get up to speed on your industry, quickly and thoroughly.
  • Stop working weekends. Our team provides a virtual staff to write and edit newsletters and magazines for Saint Luke’s, Northern Trust, State Street/Kansas City and Sprint. Let us pick up the slack in your department, too.

Now let’s see yours! Please post or link to your original inverted pyramid and revised feature in the comments section.

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

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What’s the best article writing structure? https://www.wyliecomm.com/2022/07/article-writing-structure/ https://www.wyliecomm.com/2022/07/article-writing-structure/#respond Fri, 08 Jul 2022 12:21:59 +0000 https://www.wyliecomm.com/?p=25184 ‘From Tina Turner to Taylor Swift’

When Ian Jones needed to craft a — yawn! — diversity story for employees at Columbia Gas of Virginia, his first instinct was to go with a fact pack.… Read the full article

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‘From Tina Turner to Taylor Swift’

When Ian Jones needed to craft a — yawn! — diversity story for employees at Columbia Gas of Virginia, his first instinct was to go with a fact pack.

Article writing structure
Columbia Gas of Virginia restructured a yawner of a diversity story into a compelling feature. Image by 7Crafts

You can see Ian’s natural creativity peeking through with the concrete details in the headline and — buried deep but still breathing — in the lead.

But by the end of a recent Catch Your Readers Master Class, Ian had totally rewritten his piece from an inverted pyramid to a feature story. That basic structure lets the concrete details rise to the top.

Here’s his before and after:

1. Lead

Like (too) many of us, Ian was taught to cram all of the facts into the lead, so readers would get the key details before they stop reading after the first paragraph. Here’s how his opening paragraph looked:

Employees of Columbia Gas of Virginia’s (CGVs) regional Inclusion and Diversity councils met on January 28 in Chester for the 2015 Statewide I&D Kick Off. While the meeting didn’t quite look like Woodstock, a Billy Idol concert, or Bonnaroo, Baby Boomers, Gen Xers, and Millennials all came together for a day of learning and planning for the coming year. The day’s activities focused on working with Employees Resource Groups (ERGs) and bridging generational differences in the workplace. Deloras Jones, Manager of Inclusion & Diversity, and Jeffrey Hammonds, Senior I&D Consultant, facilitated the discussions.

You can see the problem with that: a lead that is so thick that most readers will stop reading before the first paragraph. Plus, Ian’s delightful concrete details get smothered in all of the not-so-interesting facts.

Instead of a fact pack, write a lead that draws readers in with a concrete detail or three. Don’t tell the whole story in the lead — that’s what the whole story is for — but write a lead paragraph that entices people to read the second paragraph.

Here’s how Ian handled that in his rewrite:

While it didn’t quite look like Woodstock, a Billy Idol concert, or Bonnaroo — like minded Baby boomers, Gen Xers, and Millenials came together to discuss … their differences.

2. Nut graph

Inverted pyramids don’t have nut graphs, so neither did Ian’s original story.

When you don’t feel compelled to put all of the W’s in the lead, they need someplace to go. Ian moves them into the nut paragraph:

Members of Columbia Gas of Virginia’s (CGV) Inclusion & Diversity councils along with Employee Resource Group leaders joined one another to learn how to overcome generational differences in the workplace and to turn those differences into valuable assets. Key takeaways from the meeting will help shape upcoming events and professional development opportunities over the course of next year.

At 57 words, that’s still a little thick. What can you do in 25 words or less?

3. Background section

No background in the original story. But in the rewrite, Ian provides context for the story — the reason the diversity initiative is so important:

Over the past 5 years CGV has seen an unprecedented influx of new young employees creating a wide generational gap within the organization.

4. Body

In his first version, Ian emphasizes the event — what happened during the kickoff — in the body of his post:

Mike Huwar, VP and general manager and Carl Levander, President, opened the session with a review of 2014 accomplishments and the business case for I&D. Jeffrey facilitated a panel discussion, “Get to Know Your ERGs,” with ERG representatives. The discussion gave attendees a chance to understand ERG objectives and ways I&D councils can support them.

“ERGs are an excellent way for employees to get involved in shaping the success of our company as well as their own personal success within NiSource,” explained Sasha Furdak-Roy, Business Planning and Strategy Manager and Virginia liaison for GOLD. “I would challenge any employee to read the missions of GOLD, DAWN, LEAD, and NiVETS and say that nothing resonates with them. All ERGs offer professional and personal development opportunities for every employee along with focused events geared towards recruiting and retaining diverse talent at NiSource. That’s why I’m a member of all four ERGs.” Other representatives participating in the panel discussion included Andrew Watson with LEAD, Gina Slaunwhite with DAWN, and Joe Mays with NiVETS.

The day continued with a training session delivered by Deloras called “Mixing It Up: The Changing Landscape Across Generations.” Deloras shared NGD employee demographics which reflect a workforce comprised of four generations. The multi-generational workforce presents both advantages and challenges, Deloras pointed out. NiSource has a talented pool of employees with varying perspectives and skill sets but there is also the possibility of misunderstanding between the generations. The training session highlighted differences between generations and gave attendees an understanding of how to turn these differences into strengths instead of perceiving them as barriers.

“Employees who have been here for a while have a lot of valuable knowledge and experience while younger employees are able to offer a new and fresh perspective. We all have something different to contribute” added Kristine Johnson, Lead Regulatory Analyst and new member of the Surf-n-Turf regional I&D council.

By the session’s end, CGV regional I&D councils and ERG representatives gained a better understanding of how they can work together to achieve their objectives in 2015. Employees interested in joining an ERG can visit the MySource Inclusion & Diversity page for more information.

In the second, he focuses on the impact: what the attendees learned that might be helpful to you, too:

Deloras Jones, Manager of I&D, led the keynote presentation “Mixing It Up: The Changing Landscape Across Generations.” She shared key tips for interacting with coworkers belonging to different generations.

Tips for working with other generations

Millennials

  • Respect flexible schedules. They like to get the job done but in a way that’s convenient for them. Consider flex hours and accommodating personal needs.
  • Give them space. They want direction but don’t want to be micromanaged. Keep an eye on things but give them space to be creative.

Gen X

  • Give them space. These employees tend to be more independent, so respect their personal space.
  • Clarify expectations. Generation X takes a more hands-off approach to managing. Ask to clarify expectations if you don’t have enough direction.

Baby Boomers

  • Use direct communication. Baby boomers prefer direct, face-to-face conversation instead of long emails.
  • Fully explain changes. Boomers are likely to resist change unless you fully explain the benefits of those changes.

Note also the crisp paragraphs in the final version compared to the 100-plus-word-long ones in the original.

5. Wrapup

The great thing about inverted pyramids is that you don’t have to craft a conclusion. When you’re finished, you just stop typing. That’s what Ian did in his original.

But the feature-style story structure demands an ending. In his revision, Ian summarizes the story in the wrapup, or the penultimate paragraph, topped as it should be with a subhead to separate the body from the ending:

I&D Teams and ERGs are your tools for growth

You can expect to see more tips on how to best interact with your fellow coworkers throughout the year. Sasha Furdak-Roy, Virginia liaison for GOLD, says “working with ERGs and your I&D Councils helps shape the success of our company and your own success within it.”

6. Kicker

Ian ends with bang and circles back to the top with a concrete details kicker that leaves a lasting impression:

While we may never agree on which is better — Taylor Swift’s “Love Song” or Tina Turner’s “Proud Mary” — we can all see the value in recognizing and understanding those different perspectives.

Focus on the reader.

“Thinking about the reader from the start really changes everything — from story angle to story structure to sentence length,” Ian says. “Instead of approaching writing from the perspective of a writer, I now think about whether I’m writing a story I would want to read.’”

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

The post What’s the best article writing structure? appeared first on Wylie Communications, Inc..

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How to structure an email invitation https://www.wyliecomm.com/2022/07/how-to-structure-an-email/ https://www.wyliecomm.com/2022/07/how-to-structure-an-email/#respond Fri, 08 Jul 2022 11:11:41 +0000 https://www.wyliecomm.com/?p=25121 Sensus goes to the science museum

When I teach the feature-style story structure, communicators nod. It seems reasonable that readers would prefer concrete, creative stories to a hierarchical blurtation of facts.… Read the full article

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Sensus goes to the science museum

When I teach the feature-style story structure, communicators nod. It seems reasonable that readers would prefer concrete, creative stories to a hierarchical blurtation of facts.

How to structure an email
Ho, ho, ho Focus on what people will be able to do at your event, not on the event itself. Image by RG-vc

BUT — and as Pee-Wee Herman said, there’s always a big but — they wonder, is the feature-style story structure for everything? Even for writing an email? Even for writing event invites?

Yes, Virginia, the feature structure works for almost everything — email messages included, event invites include. And here’s proof, thanks to Sarah Herr, employee communications manager at Sensus.

In my Think Inside the Inbox workshop, Sarah rewrote her company’s holiday party invitation, transforming it from blah to brilliant, using the feature structure. Here’s how she did it:

1. Lead

The job of the lead is to grab readers’ attention and draw them in. But too often, writers get down to the nuts and bolts in email invitations.

Here’s Sarah’s original just-the-facts-ma’am approach:

Reserve your spot at the Sensus Holiday Party and experience the event in a whole new venue this year!

But the key to a good invitation lead is to make folks want to attend the event. So tell them what they can look forward to in a concrete, creative, provocative feature lead.

Sarah visited my BFF and research assistant, Google, to find out what her colleagues could do at the science museum. Her revision whets my appetite with specific details about the party:

Take a ride thousands of feet below the surface of the Atlantic Ocean, touch a stone that’s traveled through space for millions of years or find out just how much DNA you and Fido have in common.

Remember, you’re covering the topic in the subject line. If you mention the holiday party there, you don’t need to lead with it.

2. Nut graph

In the nut graph, you’ll tell readers where you’re taking them.

Inverted pyramids don’t include nut graphs, so Sarah’s original email invitation skipped this element too. But in her revised piece, Sarah encapsulates the main point in one quick, informal sentence:

Do all this and more at the Sensus Holiday Party!

3. Background

The background section gives readers information they need to know before they dive into the body of the story. That might be a definition, bit of context or history lesson.

But background is also known as blah-blah. Don’t let blah-blah get between your readers and your story: Keep this to one short paragraph.

In her first version, Sarah has a quick paragraph of background after the lead:

Based on your feedback, we’ve moved from a country club setting and into the North Carolina Museum of Natural Sciences in downtown Raleigh.

Her revision pares that down a bit:

We’ve moved from a country club setting and into the North Carolina Museum of Natural Sciences in downtown Raleigh.

4. Body

The body is where you develop the story. In this case of an email invitation, you’ll give a few more details about what people will be able to see, learn or do at the event.

Sarah’s original was already pretty good. She had me at heavy hors d’oeuvres and carving stations!

During the event you will have run of the entire new portion of the museum, complete with science displays on three levels. While you mingle, enjoy drinks, live music and heavy hors d’oeuvres and carving stations.

In the revision, she adds a few more details about what attendees will be able to see and do:

During the event you will have run of all four floors of the new Nature Research Center, complete with interactive science exhibits and dioramas. While you mingle, enjoy drinks, live music and heavy Hors d’oeuvres and carving stations.

If you have a series of three or more activities to showcase, you might use bullet points to make the body a list. The line breaks and extra white space make these activities stand out.

5. Wrapup

In the wrapup, you’ll draw to a conclusion.

Your call to action goes here. That means the wrapup — not the lead — is where you put time, date, place, contact information and the reserve button. Something like:

Join us from 7 p.m. to 10 p.m. on Dec. 17 at the museum. Please reserve your spot by Dec. 10.

6. Kicker

The job of the kicker is to end with a bang, to leave a lasting impression. Inverted pyramids don’t include kickers, so Sarah’s original doesn’t, either. But in her revision, she ends with a bang in a concrete, creative provocative final paragraph:

Need a last minute Christmas gift? Be sure to enter the prize raffle for a gift from the museum store. The store has bugs encased in candy, fossils and models interesting enough for the scientist in all of us.

Now that sounds like a party!

Congratulations, Sarah, on a great email!

How to structure an email invitation

The feature structure increases reading, sharing and more. (Download our free e-book chapter on why the feature outperforms the inverted pyramid.)

For that reason, features work for virtually all media, channels, topics and audiences. Choose this structure when you write a formal email, professional email or business email, as well as an email invitation. It’s also a good idea to use a feature approach for social media and other business communications. Next time you find yourself composing an email invitation, double-check this list before sending the email.

Learn more about writing emails:

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

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How to structure a blog post https://www.wyliecomm.com/2022/07/how-to-structure-a-blog-post/ https://www.wyliecomm.com/2022/07/how-to-structure-a-blog-post/#respond Thu, 07 Jul 2022 15:29:06 +0000 https://www.wyliecomm.com/?p=25124 WCB-Alberta takes on opioid addiction

I love it when my clients send me their rewrites after I present a writing workshop.

For one thing, it’s gratifying to see that people’s writing actually improves after I visit!… Read the full article

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WCB-Alberta takes on opioid addiction

I love it when my clients send me their rewrites after I present a writing workshop.

How to structure a blog post
Step by step Rethink your story with the feature-style story format. Image by Galushko Sergei

For one thing, it’s gratifying to see that people’s writing actually improves after I visit! For another, these pieces make great case studies in good writing.

Workers Compensation Board-Alberta writer Caren did a wonderful job rewriting an article during my Catch Your Readers workshop. Notice how her rewrite:

  • Focuses the angle on reader benefits. Caren moves from event to impact. Her original story angle was WCB’s new opioid claim rollout. The rewrite focused on how employers can help save employees from addiction and overdose by using the board’s new resources.
  • Uses the feature structure. This approach has been proven in the lab to be more effective at reaching readers. It also allows writers to plug and play their information into an existing format, saving time and effort.
  • Keeps the piece short. The revised piece weighs in at fewer than 200 words — a one-minute read. So you can use the feature structure even when you don’t have a lot of space.

Here’s how she did it, with a great blog-post structure that works every time:

1. Lead

The original lead focused on background — in this case, a history lesson:

Throughout 2012, Medical Services and Customer Service worked together to improve the resources available to help claim owners effectively manage opioid claims. The result included new eCO enhancements and some minor changes to the management process, all designed to help claim owners manage these often challenging claims.

There’s a reason the feature structure places the background in the third paragraph, not the first. Background — otherwise known as the blah-blah — doesn’t grab readers’ attention.

Instead, write a lead that hooks the reader with a startling statistic or another concrete, creative, provocative lead. That’s what Caren did in her rewrite:

In Canada, overdose deaths involving prescription medications now vastly outnumber deaths from HIV. By some estimates, prescription drug overdoses have killed 100,000 North Americans over the past 20 years.

2. Nut graph

Caren didn’t include a nut graph in her original news story, because inverted pyramids don’t have nut graphs.

But in her rewrite, she puts the story “into a nutshell” — and shows readers how they’ll benefit from the piece:

Good opioid claim management can literally save an injured worker’s life, but it isn’t easy. Here’s what you can do for your injured worker to help keep them, and you, on course.

3. Body

The original angle of the body is how the sausage was made. It’s not very interesting to clients whose employees are abusing opioids.

Business training facilitated information sessions to all Customer Service teams in November, referring to the analogy that the claim owner as the decision maker is in the driver’s seat. Claim owners have the task of ensuring injured workers receive the services they need to return to work. In cases of severe injuries where a return to work is not possible, claim owners provide services to improve an injured worker’s quality of life. The rollout focused on:

  • Moving opioid claim management to a point where it is an integrated part of claim management;
  • Establishing key measures that report on the status of opioid claim management;
  • Increased director, manager, supervisor, and claim owner accountability;
  • Improved consistency on how the policy is applied; and
  • Updated opioid procedures, forms, letters, and the introduction of opioid-specific eCO enhancements.

Readers want to know, “What’s in it for me?

The revised body focuses on the readers’ needs with a list of tips for dealing with the crisis:

  • Familiarize yourself with the Opioid Claim Management process by referring to Business Procedure 40.11. Refresher training courses are also available through Business Training – talk to your supervisor about registering.
  • Engage and empower your claimants – Know the clues of at-risk behaviour by using the Opioid Use Checklist (Form FM035AFC).
  • Let Opioid Claim Management tools guide you throughout the process. You’ll find business procedures, policy, letter templates, tip sheets and tutorial videos.

4. Wrapup

There’s nothing wrong with this call to action, but it isn’t very rousing:

Find out more about our tools and resources for opioid claim management including new tutorial videos.

In Caren’s rewrite, on the other hand, the wrapup is nice, neat and sweet:

Solid Opioid Claim Management prevents addiction and overdoses and in essence, can save a claimant’s life.

5. Kicker

Here Caren ends with a bang and comes full circle by referring back to statistics in the lead:

By following these steps, you can help your claimant avoid becoming an unfortunate statistic.

How to structure a blog post

Next time you start writing your blog post or social media post, try the feature structure. It’s been proven in the lab to get a lot of people to read your post and share your post. It’s the best writing skill you can use to write successful blog content.

Learn how to write feature stories, do keyword research for search engine optimization and more in our online courses.

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

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What’s the best blog post structure? https://www.wyliecomm.com/2022/07/blog-post-structure/ https://www.wyliecomm.com/2022/07/blog-post-structure/#respond Thu, 07 Jul 2022 11:35:44 +0000 https://www.wyliecomm.com/?p=25128 Credit Union explains EQ in a feature

“Always grab the reader by the throat in the first paragraph,” said Time magazine reporter Paul O’Neil. “Sink your thumbs into his windpipe in the second and hold him against the wall until the tag line.”… Read the full article

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Credit Union explains EQ in a feature

“Always grab the reader by the throat in the first paragraph,” said Time magazine reporter Paul O’Neil. “Sink your thumbs into his windpipe in the second and hold him against the wall until the tag line.”

Blog post structure
Keep the reader engaged from the lead to the final kicker. Image by Pramoon Design

How do you keep attention from the first paragraph through the tagline? Writing structure makes all the difference in how riveting your story can be.

Just ask Kathleen Sullivan, communication manager at Local Government Federal Credit Union. During my Get Clicked, Liked & Shared workshop, Kathleen reorganized a blog post from the inverted pyramid into the feature structure.

The feature approach convinces lots of people to read your post — and share your post. Plus, it’s a step-by-step structure that shows writers clearly what goes where.

Want to write successful blog content? What can you learn from Kathleen’s original and rewrite?

1. Lead

The job of the lead is to grab readers’ attention and draw them in.

In the original, Kathleen focuses on how the sausage was made … the abstract process behind the findings. Yaaaawn! Who cares about these interviews? Not me!

A self-made millionaire interviewed some of the world’s wealthiest people – and others who are financially average – to ask about their relationships with money. His key takeaway?

But Kathleen’s revision gets me, the reader, into the story. Moreover, she sets up a surprising scenario that grabs attention and pulls readers into the piece.

Have you ever gone out to buy milk and come home with a new car?

2. Nut graph

The job of the nut graph is to tell readers where you’re taking them.

Inverted pyramids don’t include nut graphs, so Kathleen’s original story skipped this element too.

But in her revised blog post, Kathleen encapsulates the main point in one quick, informal sentence:

That’s probably the influence of emotional intelligence, or EI, a force that guides many of our purchasing decisions.

3. Background section

In the background section, give readers information they need to know before they dive into the body of the story. That might be a definition, bit of context or history lesson.

But background is also known as blah-blah. Don’t let blah-blah get between your readers and your story: Keep this to one short paragraph.

In her original version, Kathleen delivers too much background, at 270 words.

And it’s too technical: Adaptive regulation? A combined perceptive and cognitive integration of emotions? Correlated to a positive orientation? Negative early engagements? No, thank you!

Most wealthy people think about money logically, while average people see money through the eyes of emotion. This conclusion may seem simple, but its implications are far-reaching.

The adaptive regulation of emotion is called “emotional intelligence.” Psychologists say emotional intelligence is a combined perceptive and cognitive integration of emotions. A higher emotional intelligence is correlated to a positive orientation toward money and a greater sense of economic self-worth.

When one’s perception of money is rooted in a negative emotion – such as anxiety, guilt, or fear – impulsive and possibly destructive financial habits may follow. These perceptions are usually developed at an early age, when parents may unwittingly – or perhaps intentionally – share their own emotions with regard to money.

Regardless of how you view money, individual positive or negative financial circumstances play a defining role in your life. After all, money can provide freedom, security and safety. The lack of money can leave you feeling vulnerable, trapped or frustrated with limited options in life.

Since emotion is usually the fuel of behavior’s engine, pinpointing the source of negative emotion toward money is vital. Research suggests that negative early engagements with money may have forced financial deprivation or perhaps, instilled the perception that money was an elusive but crucial element for happiness during one’s upbringing.

Once an intense reaction to money is identified, steps can be taken to control or even eliminate behaviors that sabotage financial security.

The most effective way to improve emotional intelligence with regard to money is to identify, rather than avoid, a financial concern. Recognizing money woes or acknowledging personal financial irresponsibility is the start of building better EI.

Kathleen’s revised background section is still a little long for my taste. But at 109 words, it’s 60% shorter than the original.

Her words are also shorter — about 10% shorter — and easy to read and understand. Now it sounds as if she’s telling me about this story on the elevator on our way to lunch.

Even better: It’s about me!

EI measures emotional self-awareness and the ability to control it. Experts say higher emotional intelligence points to a better relationship with money and a greater sense of self-worth.

If your view of money stems from negative emotions — like anxiety or fear — harmful financial habits may follow. These ideas usually develop early, when your parents may have shared their own ideas of money.

Regardless of your money view, your financial health plays an important role in your life. Money can provide freedom, security and safety. A lack of money can leave you feeling anxious or frustrated.

Recognizing money woes or admitting financial irresponsibility is the start of building better EI.

4. Body

The body is where you develop your story.

In Kathleen’s original, the meat of the story — the tips — are buried under 296 words of abstraction.

Plus, do’s and don’ts usually have a format: DO do this. DON’T do that. But instead, Kathleen used nouns. Those aren’t tips.

Psychologists also recommend the following do’s and don’ts list for improving EI:

  • Denial: Don’t ignore signs of financial peril.
  • Escape: Don’t fall back into patterns that reinforce unhealthy financial behavior. Most patterns – regardless of the damage they may cause – are still familiar and comfortable.
  • Awareness: Do stay aware of account charges, bank balances and other financial data that help you stay informed of your financial health.
  • Plan: Do create a proactive plan and establish goals. This will help to decrease the intensity of an emotional reaction to money and can improve overall EI.

In her revision, Kathleen gets to the meat of the story faster and adds more detail. She also formats the tips as tips, not as things:

Do’s and don’ts

Psychologists also recommend the following do’s and don’ts for improving EI:

  • Don’t ignore hints of financial peril, like poor credit scores, calls from collections agencies or other signs.
  • Don’t lapse back into unhealthy financial behavior. Patterns are still familiar and comfortable despite the damage they may cause.
  • Do stay aware of charges, bank balances and other financial data that help you focus on your finances.
  • Do create a plan with goals. This will help reduce the intensity of an emotional reaction to money.

5. Wrapup

The job of the wrapup is to draw to a conclusion. Do you have a call to action? It goes here.

Here’s Kathleen’s original, packed with technical language:

Experts say that increasing emotional intelligence will have benefits for behaviors beyond the boundaries of money. Better emotional intelligence helps you stay aware of all behaviors in your life, critically assess your actions and align your behavior with your life’s goals.

Her revised piece is shorter and easier to read:

Experts say that increasing EI helps you stay aware of your behaviors and helps you align those behaviors with your goals.

Improving EI also can help you avoid buyer’s remorse today and achieve your financial goals tomorrow.

6. Kicker

The job of the kicker is to end with a bang, to leave a lasting impression.

Inverted pyramids don’t include kickers, so Kathleen’s original doesn’t, either.

But in the revision, she ends with a bang in a concrete, creative provocative final paragraph. Notice how she comes full circle back to the top.

And that may leave your biggest decision to be whether you buy whole or skim milk.

So what’s the best blog post structure?

Writing structure is such one of the most important writing skills. Before you start writing a blog post or other social media piece, spend a few minutes organizing it into this structure.

Whether you’ve just started blogging or are already a pro:

  • Start your content marketing piece with keyword research.
  • Use the feature structure.
  • Optimize your copy so search engines can find you.

Whatever your topic, create a blog post that keeps readers riveted from the first paragraph to the last line.

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

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How to organize content [Example!] https://www.wyliecomm.com/2022/07/how-to-organize-content/ https://www.wyliecomm.com/2022/07/how-to-organize-content/#respond Thu, 07 Jul 2022 11:02:51 +0000 https://www.wyliecomm.com/?p=25131 Strathcona County masters feature-style story structure

Here’s the good news: You already know how to organize your copy.

Just think back to what your third-grade English teacher taught you.… Read the full article

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Strathcona County masters feature-style story structure

Here’s the good news: You already know how to organize your copy.

How to organize content
Feature-style story structure is simple Just stack three boxes. Image by Denis Kovin

Just think back to what your third-grade English teacher taught you. Most pieces of writing have three sections:

  1. Introduction: the beginning
  2. Body: the middle
  3. Conclusion: the end

That makes writing a feature story as easy as 1-2-3.

Feature structure works well for blog posts, social media posts and other types of content.

A fill-in-the-boxes structure

Draw these three sections on a piece of paper, and your piece of content looks like this:

OK, so it’s not quite that easy. Because each of those sections has its own parts.

So what goes into each box?

Introduction

The introduction has three parts: the lead, the nut graph and a background section.

1. Lead

The lead’s job is to grab attention and pull readers into the piece. The best way to do that is to write a lead that’s concrete, creative and provocative.

In one of my favorite befores-and-afters ever, here’s a lead by Elizabeth Tadman-Kickham, a communication specialist for Strathcona County, Canada, before applying the feature-style story structure:

The Canada 55+ Games are coming to Strathcona County, Alberta this summer from August 27 to 30. The Canada 55+ Games is a nationwide program that promotes spiritual, mental and physical wellness among Canadians 55 years of age and older. Not just your average sporting event, the Canada 55+ Games features competition in 24 different sports and events ranging from swimming and hockey to scrabble and bocce.

But by the end of my Catch Your Readers Master Class, Elizabeth had totally rewritten her piece. Here’s that lead after mastering this approach:

Florence Storch is a 101-year-old Alberta woman with a unique hobby and a lofty goal. A javelin thrower, Florence has her sights set on winning a gold medal at the Canada 55+ Games.

Nut graph

Once you grab attention in the lead, you need to tell readers where you’re taking them. Do that in the nut graph, where you put the story into a nutshell.

There’s no nut graph in the before example, because there’s no nut graph in an inverted pyramid.

The nut graph in the after version puts the story into a nutshell:

This summer, Florence and 2000 other competitors from across Canada will have their chance at gold right here in Strathcona County, and you can come cheer them on.

Background section

The background section — aka the blah blah — is the boring but necessary information in the story. It might include broader context, a definition or a history or trend.

Keep the background to the third paragraph. Don’t let it bubble up to the lead.

Elizabeth Tadman-Kickham’s original story didn’t have a background section. Inverted pyramids don’t have them, and she’d used up all of her background in that (definition) lead.

Here’s the background section in her rewrite:

The Canada 55+ Games is a nation-wide program that promotes spiritual, mental and physical wellness among Canadians 55 years of age and older. Not just your average sporting event, the Games features competition in 24 different sports and events ranging from swimming and hockey to scrabble and bocce.

Body

In the body, you build out the story into clear, logical parts. To help web visitors find what they’re looking for, label the parts with subheads or bulleted lists with bold-faced lead-ins.

Here’s the body of Elizabeth Tadman-Kickham’s original piece:

With 2000 participants from across the country, 300 of their family members and 550 volunteers registered, the Games are set to be the largest Canada 55+ Games in the program’s 18-year history! The Games are truly a four-day celebration of sport, culture and social well being and feature a number of free events that are open to the public including:

Opening Ceremonies Fireworks – weather permitting

  • Wednesday, August 27 at 10 p.m.
  • Public viewing at the Kinsmen Leisure Centre
  • 2001 Oak Street, Sherwood Park.

55+ Health & Wellness Expo

  • Thursday, August 28 from noon to 8 p.m.
  • Millennium Place
  • 2000 Premier Way, Sherwood Park

Ardrossan Mini Art Market – weather permitting

  • Thursday, August 28 from 11 a.m. to 3 p.m.
  • Ardrossan Recreation Complex
  • 80-1 Avenue, Ardrossan

Art: Objet de Sport, an exhibit celebrating Canadian and Olympic sport and recreation.

  • On until September 6
  • Gallery@501
  • #120, 501 Festival Avenue

Her rewrite is much tighter and invites readers in:

The Games will be held in Strathcona County from August 27 to 30 and are set to be the largest Canada 55+ Games in the program’s eighteen-year history. Come out, be inspired, and enjoy the festivities including:

  • August 27 – Opening Ceremonies Fireworks at Broadmoor Lake Park
  • August 28 – 55+ Health & Wellness Expo at Millennium Place
  • August 28 – Ardrossan Mini Art Market at Ardrossan Recreation Complex
  • July 10 to September 6 – Art: Objet de Sport at Gallery@501

Conclusion

The conclusion has two parts: a wrapup and a kicker.

Wrapup.

In the wrapup, you will call readers to action or summarize the key message.

Elizabeth Tadman-Kickham’s original wrapup:

Come cheer on the nation from August 27 to 30 in Strathcona County! For more information on the events listed above and the full Games sport and activity competition schedule, visit our website or call 780-467-2211.

Her revision is a bit more streamlined:

You can find sport schedules, cultural events and volunteer opportunities for the Canada 55+ Games by visiting our website or calling 780-467-2211.

Kicker.

To leave a lasting impression, go with a kicker that’s concrete, creative and provocative.

The great thing about inverted pyramids is that when you get to the end, you just stop typing. That’s why Elizabeth Tadman-Kickham didn’t include a kicker.

But features require an ending. Here’s the kicker from Elizabeth’s rewrite:

Don’t let their age fool you; the competitors in these Games are here to win!

This to me is the least satisfying part of Elizabeth’s rewrite. I wish instead she had circled back to the top and quoted Florence Storch, that 101-year-old woman who’s running around with a pointed stick and knows how to use it. Maybe something like:

“Don’t let my age fool you,” Storch says. “I’m here to win!”

How to organize content

Regardless of which social media platforms you use or where you publish content, make the feature structure part of your content creation process. It’s one of the best content marketing strategies there is.

[Looking to develop content calendars or editorial calendars? Looking for marketing software for your marketing campaign, marketing team or marketing plan? Looking for management tools like Word docs, Google Drive or Team Works? Want tips for team members or B2B marketers? We hope you find these tools useful.]  

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

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What’s the best news release structure? https://www.wyliecomm.com/2022/06/press-release-structure-examples/ https://www.wyliecomm.com/2022/06/press-release-structure-examples/#respond Fri, 17 Jun 2022 12:32:17 +0000 https://www.wyliecomm.com/?p=25189 Federal Home Loan Bank nails the feature

It was a good story: More than 1,000 New Englanders would soon have safe, decent, affordable places to live, thanks to the Federal Home Loan Bank of Boston’s Affordable Housing Program.… Read the full article

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Federal Home Loan Bank nails the feature

It was a good story: More than 1,000 New Englanders would soon have safe, decent, affordable places to live, thanks to the Federal Home Loan Bank of Boston’s Affordable Housing Program.

Press release structure examples
Home, sweet home Mark Zelermyer turns a stodgy bank report into a friendly, fascinating feature-style story. Image by Laborant

But PR convention demands that we reduce good stories to hierarchical blurtations of fact. And that’s what Mark Zelermyer, the bank’s vice president and director of corporate communications, did with the first draft of his news release covering the story.

But by the end of my NOT Your Father’s News Release Master Class, Mark had totally rewritten his release, taking the story from blah to brilliant. What can you learn from his before and after?

Get a refresher on the feature-style structure.

1. Headline and deck

Mark started out focusing on “us and our stuff”:

FHLB BOSTON AWARDS $30.3 MILLION FOR AFFORDABLE HOUSING THROUGHOUT NEW ENGLAND
48 Initiatives Will Result in More Than 1,000 Units in Six States

But his rewrite focuses on the impact, not on the event, of the program.

MORE THAN 1,000 NEW ENGLANDERS TO GAIN AFFORDABLE HOUSING
Federal Home Loan Bank of Boston Awards $30.3 Million to 48 Projects

2. Lead

In his first draft, Mark crams all of the W’s into a fact pack lead:

The Federal Home Loan Bank of Boston awarded $30.3 million to support 48 affordable housing initiatives in the six New England states. Of this amount, $14.2 million was awarded as Affordable Housing Program grants and subsidies, with the balance coming as subsidized advances, or loans. The funds were awarded through member financial institutions to projects that will create or preserve 1,004 units of affordable rental and ownership housing for households earning at or below 80 percent of area median income.

The second version shows instead of tells, focusing on specific details about the program’s outcomes. That pulls readers into the story, and it communicates better than a wall of abstraction. Plus, at 24 words, it creates a bridge into the story instead of an obstacle to reading:

A shoe factory turned into apartments for low-income families. Homes with onsite medical care for brain-injury survivors. Flats for young adults leaving foster care.

3. Nut graph

Mark didn’t write a nut graph for his traditional news release, because inverted pyramids don’t have nut graphs. But in his revision, Mark puts the story into a nutshell in a short nut graph:

These are some of the 1,004 households who will move into safe, decent housing thanks to the Federal Home Loan Bank of Boston’s Affordable Housing Program.

4. Background section

In the first draft, Mark gives some context in the quote, then shares perhaps more background information than anyone who doesn’t work at the bank cares to know about how the program works:

“Availability of affordable housing remains a major issue here in New England, and partnerships like these help provide real solutions,” said Edward A. Hjerpe III, the Bank’s president and chief executive officer. “These initiatives will not only give more families safe, decent, and affordable homes, but they will also create jobs and boost economic development throughout the region.”

AHP funds are used to help pay construction, acquisition, or rehabilitation costs. Member financial institutions work with local developers to apply for AHP funding, which is awarded through a competitive scoring process.

In the second version, Mark streamlines the “how it works” section into a short paragraph, then follows up with the context in a more manageable quote:

FHLB Boston awarded more than $30 million to 48 projects for low- and very-low income households. The program is funded each year with 10 percent of the Bank’s net income.

“Investing in affordable housing does more than provide homes,” said Edward A. Hjerpe III, the Bank’s president and chief executive officer. “It creates jobs and boosts the economy across our region.”

5. Body

The juicy details are buried in the body of Mark’s first version:

Funds awarded in the 2012 round, which range from $25,000 to $4.6 million per project, will support a wide range of initiatives, including:

  • Habitat for Humanity energy-efficient ownership homes.
  • Supportive housing for 18- to 22-year-olds after they leave foster care. All units will be targeted to individuals earning below 30 percent of the area median income.
  • Housing with on-site health care and mental health services for survivors of brain injury and related cognitive disorders.
  • Rehabilitation of a former shoe factory mill building into 42 rental units for low-and very low-income households.

The following communities will benefit from FHLB Boston AHP funds:

  • Connecticut: Bloomfield, Bridgeport, Niantic, and Stamford.
  • Maine: Bangor, Brunswick, Dover Foxcroft, Ellsworth, and Houlton.
  • Massachusetts: Acton, Amherst, Boston, Chelsea, Danvers, Falmouth, Florence, Gilbertville, Haydenville, Lawrence, Lowell, Lynn, New Bedford, Orleans, Rockport, Salem, Turners Falls, and West Tisbury.
  • New Hampshire: Concord, Dover, Franklin, Marlborough, Newport, and Wolfeboro.
  • Rhode Island: Coventry, Cumberland, East Greenwich, Newport, Pawtucket, Providence, Richmond, and Warwick.
  • Vermont: Burlington, Hancock, Manchester Center, Rutland, and Vergennes.

The body in the revision covers just the facts of importance to people — and, OK, Google — who may be seeking information about housing in their own communities:

This year’s awards range from $25,000 to $4.6 million per project. Funds are awarded through member banks for projects in the following cities and towns:

  • Connecticut: Bloomfield, Bridgeport, Niantic, and Stamford.
  • Maine: Bangor, Brunswick, Dover Foxcroft, Ellsworth, and Houlton.
  • Massachusetts: Acton, Amherst, Boston, Chelsea, Danvers, Falmouth, Florence, Gilbertville, Haydenville, Lawrence, Lowell, Lynn, New Bedford, Orleans, Rockport, Salem, Turners Falls, and West Tisbury.
  • New Hampshire: Concord, Dover, Franklin, Marlborough, Newport, and Wolfeboro.
  • Rhode Island: Coventry, Cumberland, East Greenwich, Newport, Pawtucket, Providence, Richmond, and Warwick.
  • Vermont: Burlington, Hancock, Manchester Center, Rutland, and Vergennes.

6. Wrapup

Mark ends with a call to action in each version:

For details on each initiative, please visit www.fhlbboston.com/ahp.

But wait! There’s more …

In addition to making his story more compelling, Mark also make it more than 30% more readable. To do so, he:

  • Slashed the length of the lead paragraph by 70%
  • Cut word count by 37%
  • Streamlined sentences by 25%
  • Reduced passive voice by 77 percentage points

It’s no surprise that Mark suggested we change the name of our PR-writing Master Class to “The News Release Makeover.”

  • Feature-writing workshop, a mini master class

    Draw readers in with the best structure

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.”

    But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”

    Learn a structure that’s been proven in the lab to outperform the inverted pyramid at our feature-writing workshop.

The post What’s the best news release structure? appeared first on Wylie Communications, Inc..

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Organize messages for readable writing https://www.wyliecomm.com/2021/10/organize-messages-for-readable-writing/ https://www.wyliecomm.com/2021/10/organize-messages-for-readable-writing/#comments Mon, 11 Oct 2021 04:01:39 +0000 http://www.wyliecomm.com/?p=5050 Story structure affects readability scores

When you organize your copy logically, readers can read it more easily and get more out of it.

Or so says Bonnie J.… Read the full article

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Story structure affects readability scores

When you organize your copy logically, readers can read it more easily and get more out of it.

Master plan
Master plan Whether you’re writing a content marketing piece or a news release, good structure makes it easier for readers to fit your information into their mental frameworks. Image by amasterphotographer

Or so says Bonnie J. F. Meyer, Ph.D., professor of Educational Psychology at Penn State University. She completed a five-year research project for the National Institute on Aging to find out what helped adults understand and remember what they’d read.

One element that made a big difference: the structure of the piece.

Ya gotta schemata

The reason: People have mental frameworks — aka schemata — that they’ve built through experience and instruction. These mental frameworks provide a skeletal structure for organizing information as they read. (Anderson, 1977; Rumelhart, 1975)

The clearer the writer’s framework, the easier it is for readers to place new information into their own schematas. Otherwise, information just comes across as a list of facts, which people can only recall through rote memorization.

Here are three ways, according to Meyers, that you can use structure to help people read your piece faster and remember it longer:

1. Follow a “topical plan.”

People read faster and remember more information that’s logically organized than they do when the same information is disorganized. (Kintsch, Mandel and Kozminsky, 1977)

Help them read faster. In one study, for instance, researchers gave half of the participants 1,400-word narrative passages and asked them to write a summary. The other half read the same information but with the content scrambled.

The summaries were much the same, but the scrambled versions took much longer to read. Readers needed the extra time to unscramble the content.

Help them remember longer. In another study, junior college students read two texts. Then they wrote down whatever they remembered, first right after reading, then again one week later.

Those who recognized and used the author’s structure to organize their memories retained far more content. They remembered the main ideas especially well, even a week later, and recovered more specific details, as well.

Those who didn’t use the author’s structures made disorganized lists of seemingly random ideas and couldn’t recover either the main ideas or the details very well. (Meyer, Brandt and Bluth 1980)

Think like a tree and leaf. Meyer proposes a tree-like structure of “nested hierarchies.” Put your main topics at the top, then drill down to more details in the branches. Here’s her structure for a piece about problems with oil tankers and four solutions:


Think like a tree

Five structures. For the upper levels of the tree, Meyers suggests, you’ll probably use one of five structures:

What How Example
Antecedent and consequence Show cause and effect, if … then. A bylined editorial may use this approach.
Comparison Present two or more opposing viewpoints. Political speeches often use this approach.
Description Develop the topic by describing its component parts, such as attributes, specifications or settings. Newspaper articles, for instance, explain who, what, when, where, why and how.
Response Organize by remark and reply, question and answer or problem and solution. Case studies focus on problem, solution, results.
Time-order Relate events or ideas chronologically. Company profiles often use this approach.

The descriptive plan, the one used by newspapers, is least effective at helping people remember, according to Meyer’s early research. In two studies, participants were more likely to remember information from comparative and antecedent/consequence pieces than from descriptive stories — both immediately after reading and again a week later.

Using a solid structure is always essential. But it’s particularly important if you’re writing to younger readers, adults with lower reading skills and people who are unfamiliar with the subject.

2. Show the parts.

Average students remember more from stories that include “signaling” devices — display copy and transitions — than from those that don’t. Better students don’t need the signals as much, Meyer says; worse students may be lost no matter what help the writer gives them. (Meyer 1979)

So once you’ve organized your copy, use formatting and display copy to clarify the structure and hierarchy of your piece. Try:

  • Headlines
  • Subheads
  • Underlining
  • Italics
  • Bold face

3. Show the relationships among and between facts.

The other type of signaling is within the text. Signaling includes:

  • Previews, introductions
  • Summaries
  • Topic sentences
  • Transitions

These signals remind readers what kind of structure they’re reading.

“If we encounter thus, therefore, consequently and the like, we know that the next statement should follow logically from whatever has already been presented,” Meyer says.

“If we see nevertheless, still, all the same or the like, we must be prepared for a statement that reverses direction.”

Help readers remember. In one study, a group of junior college students read a problem-solution piece about supertankers that included transitions. Another group read the same piece with the signaling deleted.

The deletions had no effect on the ability of the best or worst students to remember what they’d read. But those signals did make a difference for average readers. With the signaling, the average folks remembered more and organized the information better. (Marshall 1976, Meyer 1975)

Let form follow function. The structure and signals you choose will affect your readers’ understanding of the piece.

  • Big picture: In one study, half of the participants read a comparison piece that signaled the structure with transitions like in contrast. Half read the same copy but without the structural cues. Those who got the signaling devices remembered the causal and comparative relationships but few of the details.
  • Little picture: In another study, half of the participants read a time-ordered piece with transitions like early last century and soon after that. The other half read the same piece without the transitional phrases. Those who saw the transitions remembered the details very well but not the comparative and causal logic.

What do you want your readers to learn and remember? Let that goal drive your structural choice.

  • What structure draws more readers?

    Writers say, “We use the inverted pyramid because readers stop reading after the first paragraph.” But in new research, readers say, “We stop reading after the first paragraph because you use the inverted pyramid.”Catch Your Readers, a persuasive-writing workshop

    If the traditional news structure doesn’t work, how should we organize our messages?

    Master a structure that’s been proven in the lab to outperform the traditional news format at Catch Your Readers — a persuasive-writing workshop.

    There, you’ll learn an organizing scheme that grabs readers’ attention, keeps it for the long haul and leaves a lasting impression.

___

Source: Bonnie J. F. Meyer, “Reading Research and the Composition Teacher: The Importance of Plans, College Composition and Communication, Vol. 33, No. 1 (February 1982), pp. 37-49

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Why is structure important in writing? https://www.wyliecomm.com/2021/10/why-is-structure-important-in-writing/ https://www.wyliecomm.com/2021/10/why-is-structure-important-in-writing/#respond Tue, 05 Oct 2021 13:02:10 +0000 https://www.wyliecomm.com/?p=24637 Groove HQ: Features increase reading by 520%, readers by 300%

The feature-style story structure attracts 300% more readers and increases reading by 520%, according to an A/B test by Groove HQ.… Read the full article

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Groove HQ: Features increase reading by 520%, readers by 300%

The feature-style story structure attracts 300% more readers and increases reading by 520%, according to an A/B test by Groove HQ.

Why is structure important in writing?
Just adding an anecdotal lead increased readers and reading in an A/B test by Groove HQ. Image by Boonlert Saikrajang

Simply adding an anecdotal lead — the team didn’t change any other content — caused nearly three times as many people to scroll to the bottom of the post. It also increased time on page by more than five times.

Alex Turnbull, founder and CEO of Groove, suggests, among other things:

  • Starting with a scenario
  • Adding dialog to an anecdote
  • Focusing on emotions

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Source: Alex Turnbull, “The Power of Storytelling: How We Got 300% More People To Read Our Content,” Buffer, March 22, 2016

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